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HP PCs - Secure Boot (Windows 10) | HP® Customer Support.
This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Enable Secure Boot to block malware attacks, virus infections, and the use of non-trusted hardware or bootable CDs or DVDs that can harm the computer. You can also disable Secure Boot to use trusted but unrecognized hardware such as older video cards or to boot from an unrecognized recovery disc.
Secure Boot settings for consumer notebook computers To enable or disable Secure Boot on an HP notebook computer, first confirm if Legacy Support is available and enabled. Press the power button to turn on the computer, and then immediately press the Esc key repeatedly until the Startup Menu opens. Use the right arrow key to select System Configuration , use the down arrow key to select Boot Options , and then press Enter.
If Legacy Support is not listed , continue to the next step. If Legacy Support is listed and you are enabling Secure Boot , use the down arrow to select Legacy Support , press Enter , select Disabled , press Enter , and then continue to the next step.
If Legacy Support is listed and you are disabling Secure Boot , continue to the next step. Use the down arrow key to select Secure Boot , and then press Enter.
Use the down arrow key to select Enabled or Disabled depending on your requirements. If you enabled Secure Boot , depending on your notebook, press F10 to save the changes and reboot, or use the left arrow key to select the File menu, use the down arrow key to select Save Changes and Exit , and then press Enter to select Yes to confirm the change. If you disabled Secure Boot , continue to the next step. Use the arrow keys to select Legacy Support , press Enter to change the setting to Enable , press Enter , select Yes in the confirmation window, and then press Enter.
Use the down arrow key to select a device in the Legacy Boot Order menu, and press F5 and F6 to move the device down or up. Press F10 to accept the changes, use the left arrow key to select Yes , and then press Enter to Exit Saving Changes to restart the computer.
There is no text field to see what you are typing. This is expected behavior. Turn off the computer, wait a few seconds, turn on the computer, and then immediately press Esc repeatedly until the Startup menu opens. When the Boot Manager Window opens, use the down arrow key to select a boot device, and then press Enter to start the computer from the selected device.
Select the Advanced tab, and then select Secure Boot Configuration. Select the Advanced tab, and then select Boot Options. Under Legacy Boot Order , select a boot device, and then press Enter. Press the power button to turn on the computer, and then immediately press the F10 key repeatedly until the Computer Setup Utility opens. Use the arrow keys to select the Security menu, select Secure Boot Configuration , and then press Enter.
Press F10 on the Secure Boot Configuration message to continue. Press F10 again, and then press Enter twice to restart the computer.
If you disabled Secure Boot, type the four-digit code displayed in the Operating System Boot Mode Change message, and then press Enter to confirm the change. Frequently asked questions Read frequently asked questions about how Secure Boot works and to troubleshoot any issues. Is my computer at risk if I disable Secure Boot? Performance-wise, HP offers a wide range of computers, laptops with different specifications, at different prices to suit every budget.
You can also customise specs online on HP website to purchase directly. Though, reliability amongst these computers and other home, personal HP computers is inconsistent. At higher price point, HP Workstations computers are very solid, well built and reliable. Dell Vostro might make this list just in my opinion. With the right specifications, these business-grade computers can perform well for 3 to 5 years.
They still need repairs and maintenance after that, which is unavoidable given the facts that technology advances quickly every year. But, you can be assured that a repairs on HP ProDesk, EliteDesk is well worth it and it will keep going for a few more years. However, this also depends on the purpose of the computer that I need to buy home or business , and what budget I have. Their reliability is inconsistent. How you use your computer also affects its lifespan. If you play games and often push the computer to its limit, it will more likely break sooner than later.
Think about your car, if you take it to drag racing every weekend, it will need servicing more often. Same thing applies to your computer. Specifications, models of your computer also affect its lifespan. For example, many computers with solid state drive SSD will perform faster and last longer than ones with traditional standard hard drive HDD. These computers are commercial-grade, not personal computers, hence they are built for 24 hour operation, days a year.
These commercial-grade computers are remarkably reliable and have longer lifespan. But this is out of the scope of this post. All HP PC computers will eventually break down after 3 to 5 years and need repairs.
Other than that, your HP computer may break down because of accidents such as drop, water liquid spill, power surge etc. Repairs on HP servers are not as common due to the facts that they last longer than a typical home PC computer. If your HP computer has virus, you will see obvious signs. You may have opened a wrong file, or email attachment that contained viruses on your computer that led to the virus getting in the laptop.
Your antivirus software may not have picked up the virus. Having an antivirus does not guarantee your computer will be virus-free. Most virus issues happen inside Windows. Your computer would boot to Windows and the above virus symptoms show up.
Hardware faults include: hard drive, motherboard, RAM, video card failure, worn-out battery, etc. There is no single reason for computers to break down. It is often difficult to trace back to find the exact cause of the issue. Your computer might be covered by warranty from your supplier. Standard warranty for new computers is 1 or 2 years. You may have purchased extended warranty. If any of these applies, contact your place or purchase. This is your best option. The repairs will be Free. Your insurance may cover this though.
Some insurance policies cover accidental damages. Go through your insurance policy to find out. It is recommended to always have backup of your data before any repair is attempted. Data loss may occur during any computer repair process. If your HP computer still work partially, take your chance to back up data now.
If your HP computer has problems before Windows could boot, it is most likely a hardware problem. In facts, you can almost be certain that it is a hardware fault. If it has issues after Windows has booted successfully, it could be either software or hardware fault. This is a little harder to tell. After the battery has been removed, hold down the power button for 30 seconds to discharge any left-over power from your HP laptop. Reinsert the battery, press the power button once to turn it back on and see if the problem is resolved.
This is a benefit of owning HP computers. HP provides built-in diagnostic tools for end-users to use. To access this diagnostic tools, after pressing the power button to turn on your HP computer, repeatedly press Esc key until you see a startup menu.
This is an easy, built-in general hardware diagnostic test that you can use to check on the status of hardware across your computer, like the hard drive, RAM, and video card.
If it passes all the test, it does not mean that the parts are in working order. Keep in mind that this is free, user-friendly built-in tools provided by HP only.
You can repeat the tests multiple times to increase its accuracy. If any of the tests show a part is fault, it means the part is indeed faulty. Just hold down the Esc key after restarting the computer to reach the startup menu, then F11 for System Recovery options. You can then choose to reset your computer there to factory settings.
A faulty power supply unit is generally easy to test by simply using a working power supply unit to test if you have a spare one. Or you could also use a multimeter to test the current one. While it used to be common for the power socket to be damaged in laptops, HP and other manufacturers have improved design and damages on power socket are now less common. It still happens, but not as frequently as it used to.
Testing the power socket is a much harder job for a normal computer user. It involves taking the laptop apart and test its voltage output, inspecting its cosmetic condition. For this problem, it is most likely that a professional computer repairs is required.
If your laptop had water spill damage, see our water damaged laptop guide instead. I Fix It provides comprehensive guides on how to disassemble many computer models.
YouTube is also an excellent source for video step by step guide on how to disassemble, troubleshoot and repair your HP laptops. HP Support Community is also good source to ask questions to get answers from community members. Keep in mind that the members are not HP employees, they do not represent HP in anyway. Another place to look for is HP service manual. HP provides some video service manuals on YouTube which is quite handy. This is useful because the videos are created by HP for servicing purpose without any clickbait or marketing incentives.
You need to have some technical knowledge to attempt DIY repairs. If your laptop has water damages, unfortunately, HP and all other manufacturers cannot repair water damaged laptops.
HP do not have any retail stores in Australia for you to visit, unlike Apple store, Microsoft and Samsung stores. The only option for you to get repairs by HP is to send it off to one of their official HP repair service centres if they even have one in Australia. This means turn-around time is weeks away, if not months. Your only option is to call HP directly to make an enquiry.
This is where third-party HP computer PC repair service centres can help you. It might be your only option. Third-party local HP computer repair centres, together with their network of local suppliers, can serve customers in every corner. Of course, our store Safemode Computer Service is one. We have been repairing HP computers, PCs, laptops since Most third-party HP repair centres will have an available slots for you on the same day.
Our HP computer repair centre accepts walk-in 7 days a week. Just come in, anytime during our business hour. If you decide to send your computer directly to an official HP repair centres for services, keep in mind that, HP, and most other manufacturers, only fixes a limited number of issues on your computer:. Benefits of repairing with official HP repair centres directly is that you are guaranteed to have original genuine parts installed of your computer, plus good — high quality control.
The downside is that, their repair service is very limited and time consuming. They are manufacturers, not repairers. Repairs is simply not their main business. Unlike manufacturers, local third-party HP computer repair centres will repair what HP can, plus the things that HP cannot repair for you. It is within their expertise and is their main business to do so they are not retailers nor manufacturers. Repairs at a third-party HP computer repair centres often will cost you less than at manufacturers as well.
Local third-party HP computer repair centres have much lower overheads hence they can provide repairs at a much lower price point. The price varies depending the type of repair, make and model of your HP computer. There is no ball-park figure nor one-size-fit-all. You will find that most if not all HP computer repair centres, including official HP and third-party ones, do not give quotes without first checking your computer, except obvious issues such as battery or screen replacement.
Since official HP repair centres do not disclose their repair prices to the public, I cannot give guidelines on how much official HP repair centres would charge for their repair services or if they are willing to provide repairs.
Some HP repairers charge by hourly rate hence it varies depending how many hours you will take up with the technician. If your computer has hardware issue i. For example, the HP awTU laptop has stunning touch screen display.
This varies depending on the problem, spare part availability and which computer repairer you use official HP repair centres, or third-party HP computer repair centres. HP, the manufacturer, may need a few weeks, or even months, to complete a repairs because they do not have retail stores. While many third-party, local HP computer PC repair centres can provide same day repairs. For our store — Safemode Computer Service, we commence testing and repairs on the same day.
Turn-around time is typically same day, next day, or business days, or sometimes longer for major repairs. Repairing computers often requires spare parts. If a part needs to be ordered in, standard delivery time is business days within Australia subject to stock availability at suppliers.
Data backup, or data recovery process is time consuming, which affects turn-around time. Having backup of your data helps reduce turn-around time for repairs. Our computer PC repair services come with 90 day warranty, plus No fix no fee guarantee. See our full guarantee statement here. You will receive this 1 year warranty for the spare part if it is supplied as part of the repair process. At Safemode Computer Service, we will repair other components for Free of charge if it is within reasonable cost.
If there are other small components that were found damaged and not covered in the original quote, we will replace them for Free. If the damaged components are expensive and will alter the price significantly, we will advise you early and give you the option to either pay the difference to repair the extra components, or to cancel the repairs and pay nothing.
Manufacturers, including HP, and major retailers will not provide this offer because they do not offer No fix No fee policy like ours, plus they do not have the expertise to repair the additional unexpected damages.
After your HP computer has been repaired by us successfully, it will come with 90 day guarantee, plus No fix no fee guarantee. To put this simple, a HP computer repair process involves identifying and replacing faulty part s inside the computer.
Computers of any make are expected to last years then it will need to be fixed. Then, a part needs to be replaced to get it back to working order again. Your data may be at risk. Simply bring the computer in at anytime during our business hour. Want to rescue your laptop but still have questions? Feel free to call us at 85 83 HP computer repair centres: How, where to fix your broken HP computer.
Are you looking for HP computer repair centres in Sydney? Same-day HP computer repairs Our HP computer experts use proven, field-tested tools and equipment in order to diagnose and repair your laptop.
We carry common spare parts to help narrow down the problem with your laptop. Walk-in accepted. No appointment required There is no need to arrange appointments. Simply come in at a time that suits you and one of our friendly staff will assist you. Another laptop fixed, another happy customer. Need same-day computer repairs and IT services? See Why. Is HP computer good?
But, not in the best 3 in my opinion. Is HP PC computer reliable? This varies depending on series, models. Still, business-grade HP computers will have problems after years and need to be repaired. HP Workstations computers are solid, reliable and could last even longer. Below is problems that HP computers may have, even though you have done nothing wrong to it: HP computer does not turn on at all. Freezing problem. Not responding. Not opening apps. Not responsive. Very slow , taking a long time to start up and to open apps, documents.
Same day HP computer repair centres. Best 3 in Sydney
Disable automatic restart on system failure. Prevents Windows from automatically restarting if an error causes Windows to fail. Choose this option only if Windows is stuck in a loop where Windows fails, attempts to restart, and fails again repeatedly. Disable Driver Signature Enforcement. Allows drivers containing improper signatures to be installed.
Start Windows Normally. Starts Windows in its normal mode. Windows 7 More Need more help? Was this information helpful? Yes No. Microsoft Weekly Newsletter Be your company's Microsoft insider by reading these Windows and Office tips, tricks, and cheat sheets. Delivered Mondays and Wednesdays. Sign up today. Your email has been sent. By Brandon Vigliarolo. Brandon is a Staff Writer for TechRepublic. All rights reserved. F8 is not a function in Windows If you have the sign in screen then go to power in the bottom right hand corner.
Hold down shift and select Power then Restart. After restart you should be able to select Troubleshoot then Advanced options.
Was this reply helpful? HP Workstations computers are solid, reliable and could last even longer. Below is problems that HP computers may have, even though you have done nothing wrong to it: HP computer does not turn on at all. Freezing problem. Not responding. Not opening apps. Not responsive. Very slow , taking a long time to start up and to open apps, documents.
Smart failure predicted on hard drive warning at startup. Laptop does not charge. The light where the charge plugs remains off. Damages near hinge area, at the lower corner of the screen. This could lead to metal hinge pushing the front glass screen out. Turns on to a loading screen and never finishes loading. The spinning wheel goes on forever. PC boots to startup-repair mode but none of the options will boot to Windows.
Computer turns off itself, blacks out and shut down without warning. Keyboard keys are sticky, not responding or jammed. This is typical when sugary drink was spilt onto keyboard. Loud noise from fan. The fan makes clunky, or scratching noise.
Wireless in laptop does not work. It does not detect any wireless network in the area or unable to connect to any WiFi network. Battery in laptop does not hold charge for long. It may only last for minutes, or suddenly turns off even though it has some charge left. Battery in HP laptop has stopped working completely. The laptop needs to be plugged in with its charger to work. If you unplug the charger, the laptop turns off immediately.
Battery in HP laptop shows a cross sign in its status. Impact damages such as drop, knock. Cracked screen due to drop, knock, or an object was left on keyboard while you close the screen. Water liquid spill damage on HP laptops, or desktop HP computer less common. Virus spyware problem. Power outage, power surge causing laptop not turning on. Overheating problem, laptop computer gets really hot and may turn off itself.
This is caused by dust clogging fan and heatsink inside the computer. Fix slow HP computer problems, improve performance. HP laptop keyboard repairs. Repair loud fan noise, rattling or clunky fan noise.
Repairs on HP computers not turning on. Repairs on HP computers that freeze or not responsive. Fix problems with HP computers running slow, unstable, crashes.
Replace HP laptop batteries. We replace with genuine HP batteries. Repair HP laptop charging port, power socket, DC jack. Troubleshoot Windows not starting problems, eg. Repairs on no bootable device error message at startup on HP computers. Repairs on broken laptop hinge. This repairs is common on several HP laptop models. Remove virus spyware from computers. Fix blue screen of death errors.
Repairs on problems with HP computer making noise, dust, over-heating issues. Repair and replace damaged computer parts. Attempt to recover data from HP computers. Help to set up computers, printers, connect to network, set up a secured wireless network, and firewall.
Troubleshoot network problems , wireless problems. Below is common causes for HP computers to break: Age of the computer: After 3 to 4 years, parts inside your computers would have worn out and due for repairs or replacement. Manufacturing problems: human errors can happen in production line that lead to unexpected component failure later on.
Computer user error such as knock, drop, water liquid spill as mentioned above. Sometimes this may happen without your knowledge. Humidity: Wet weather could be the blame for your laptop problems. Select Search , type msconfig , and then select System Configuration from the list of results. Important: If the computer is connected to a network, network policy settings might prevent you from following these steps.
Only use the System Configuration utility to change the advanced boot options on the computer with guidance from a Microsoft support engineer. Using the System Configuration utility might make the computer unusable. Select Apply. On the Startup tab in Task Manager, for each Enabled startup item, select the item and then select Disable. Keep track of which items have been Disabled. You will need to know this later.
When you restart the computer, it will be in a clean boot environment. Follow troubleshooting steps to install, uninstall, or run your application. Your computer might temporarily lose some functionality while in a clean boot environment.
Reset the computer to start normally after clean boot troubleshooting and resume functionality. After you restart the computer, you'll have a clean boot environment. Then, do one of the following, as appropriate for your situation:. Note: If you receive the "The Windows Installer service could not be accessed" error during the installation or uninstallation, you'll need more information.
See How to start the Windows Installer service when system services are not loaded. Then install or uninstall the program or update again. If the installation or uninstallation is successful, your issue is resolved and you can start as you usually do.
How to reset the computer to start as usual. If the installation or uninstallation still fails, that means this issue is not caused by application or service interference. You might need to contact the program manufacturer for more specific support.
If the program runs correctly, this issue is caused by application or service interference.
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